العربية

Company profile

Four practices, twelve commodity desks and every service line in one document. Read it online or download the PDF.

Enterprise Applications

Enterprise Applications

Selection, implementation and support of ERP, CRM, supply-chain and document-management systems.

Overview

An ERP implementation succeeds or fails on how well it reflects the way a company actually buys, stores, sells and pays. We start with the processes, keep customisation to what genuinely sets the business apart, and use the standard product for everything else so upgrades stay manageable.

Our own trading desk gives us an unusual view of supply chains: contracts priced against benchmarks, cargo inspected at load port, documents matched to letters of credit and stock held in free zones. We bring that experience to traders, distributors and manufacturers implementing ERP, warehouse and trading systems.

What the service covers

ServiceScopeTechnologies and methods
ERPFinance, procurement, inventory and HR on leading ERP platforms, implemented and supported.SAP, Oracle, Microsoft Dynamics 365, Odoo
CRM and customer serviceSales, service and contact-centre platforms with an integrated view of every customer.CRM, Omnichannel, Contact centre
Trading and supply-chain systemsCommodity trading, contract, inventory and shipment management, informed by our own trading desk.ETRM, Supply chain, Warehouse management
Document and workflow managementDigital archives, electronic signatures and approval workflows that remove paper from the process.DMS, E-signature, Workflow

How we work

  1. Discover

    We map the process, the users and the constraints before proposing any technology.

  2. Design

    Architecture, user experience, security model and delivery plan, agreed with your team.

  3. Build

    Short delivery cycles, with working software demonstrated every two weeks.

  4. Launch

    Testing, data migration, training and a controlled go-live.

  5. Run and improve

    Hand-over to your team, or 24/7 operation by ours under agreed service levels.

Talk to us about Enterprise Applications

Send us the details and the practice lead will reply within one business day.